ZenReply allows to change the look and feel of your surveys with uploading your logo and using your brand colors and lets your change the description and text using in them, allowing you to tailor your surveys to your valuable customers.
We allow you to set when you want to survey your customers after they've purchased your products, had them delivered and had time with the product to make a sensible opinion on your products.
You can decide how many days after the initial survey email you want to follow up with your customer if they miss the first email, or you can let our intelligent system find the best time to follow up to get you the most responses.
While the other traditional customer satisfaction surveys receive 3-6% response rates on average, our simplified and customer friendly emails see response rates of up to 40-60%.
Don't pay us anything, see what 25 of your valuable customers have to say, completely free. If you want to see more responses before upgrading, shoot us an email, we'd be more than happy to give you more free responses before you make a decision.